Summary Of The Phoenix Project. The book club is a weekly lunchtime meeting of technology professionals. Bill Palmer is promoted to vice president of IT at Parts Unlimited an automotive parts manufacturer and retailer at a time when it is struggling financially and trying to.
Through their actions the characters help the reader understand why its important to understand the Three Types of Work break down departmental silos and use. Claire reviews the book finding that conflict incidents and mistakes are inevitable what counts is how the. The following is a chapter summary for The Phoenix Project by Gene Kim for an online book club.
The protagonist of The Phoenix Project is Bill Palmer the director of IT operations for a large auto parts.
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